WHAT OUR CUSTOMERS SAY

Independent reviews from customers across the area and beyond.

Lynda J.
Lynda J.
08:56 26 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book well in advance in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Lynda J.
Lynda J.
23:34 25 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book early in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Mandy G.
Mandy G.
06:28 20 Sep 21
Absolutely fantastic service cannot thank castle cabs enough we used this firm for a few trips on our weekend stay in Tunbridge,after being ripped off by STREAMLINE TAXIS charging £40 for a 10 minute trip and that was before 12 midnight, CASTLE CARS provided a first class service drivers are polite A**** all the way
Erica F.
Erica F.
16:25 06 Sep 21
Timeous, professional, hygienic and friendly, will use again and would recommend
Tanee N.
Tanee N.
11:32 16 Aug 21
Castle Cars are great! I’ve been using them since I moved to Tonbridge years ago. They are reliable, professional and their drivers are lovely. I’m also loving the tracker!
Sarah W.
Sarah W.
23:08 07 Aug 21
Castle cars are now my go to tonbridge taxi firm. It makes me feel a bit safer with the text tracker and vehicle information. Drivers are very polite and friendly.
Geraldine H.
Geraldine H.
09:50 07 Aug 21
Very professional and accommodating. They laid on a range of cars, a varying times, to ensure everyone got home safely after a beautiful wedding at The Plough at Leigh. Highly recommend.
Cath M.
Cath M.
12:44 02 Aug 21
I’m doing regular journeys with Castle Cars & I really appreciate their timing, clean & tidy cars and friendly drivers. Thoroughly recommend them.
Jonathan F.
Jonathan F.
11:39 25 Jul 21
Brilliant service, Kate is great as well as the rest. Thank you for the fast pickups
Pete W.
Pete W.
14:23 12 Jul 21
Easy booking. Text confirmation. Turned up bang on time on a busy Saturday night. Professional service. Nice vehicle and driver. Very impressed. Thank you.
Daniel D.
Daniel D.
14:57 27 Jun 21
Phone always answered promptly, clean modern cars, well informed professional drivers, always on time, safe driving skills, have used 3 times in the past two weeks, will do for the foreseeable future.

Daniel
Matt B.
Matt B.
20:11 24 Jun 21
Only a short trip to drop bits off to friends and back- but arrived bang on time, and my driver (Kate) was really lovely, kind and friendly and very happy to wait/stop off, but just a nice person generally. A real example of the driver making the difference between good and excellent. I always use Castle and this reinforces that.
Erica H.
Erica H.
11:23 23 Jun 21
Always reliable and friendly.
Jeremy C.
Jeremy C.
08:34 22 Jun 21
Answered phone swiftly and politely, had taxi available (on a rainy day), booking confirmed by text. Got further texts to say driver was on his way and had arrived. He arrived on time and was personable. Couldn’t ask for more.
Sara C.
Sara C.
20:45 12 Jun 21
Brilliant. First time using castle cars. Never known a more efficient and friendly cab service. Thank you.
Jason G.
Jason G.
18:57 11 May 21
Thank you so much for the e,excellent service today. The driver who picked me up from the Station and took me to Tun Wells and onto Edenbridge was really professional and friendly. A 5star company and will definitely recommend.
Caroline M.
Caroline M.
20:38 16 Apr 21
Prompt & friendly, great drivers
Phil John Byrne H.
Phil John Byrne H.
17:09 16 Apr 21
great service very quick and friendly driver
Liv H.
Liv H.
08:03 11 Apr 21
staff are so friendly and nice , always have a lovely chat with them. every taxi i have booked has been either early or on time. cars are always clean and a very welcoming environment. would 100% recommend to anyone.
Tracey H.
Tracey H.
16:57 07 Feb 21
excellent service, driver polite but friendly and punctual, would happily use again/recommend
Pat H.
Pat H.
11:54 30 Jan 21
Very pleased with the service. Driver on time going and coming back. Efficiently run. Car clean and smelt nice. Driver had a mask on. Very polite. My journey was for a Covid vaccination but would use this service again..
Nicole L.
Nicole L.
13:48 21 Jan 21
Castle Cars are always polite, friendly and professional! The drivers are always lovely and accept if you want to chew their ear off or sit in silence, it's never awkward which it can be with other firms. They are always very helpful and get to you fast, aswell as having a decent going rate they are a truly brilliant taxi service, I have used them for years and will continue to for years to come - Thank You Castle Cars! 😁 💕
Janice M.
Janice M.
14:35 12 Dec 20
Reliable & efficient service . Courteous drivers & clean cars .
Derek N.
Derek N.
10:12 10 Dec 20
The best taxi service in Tonbridge. I have used them for many years. They have always been on time and have never let me down.