WHAT OUR CUSTOMERS SAY

Independent reviews from customers across the area and beyond.

Alison F.
Alison F.
19:02 29 Dec 21
Used twice over Christmas period. Punctual and informative. Also, best price. Will definitely use again.
Joanna Nowacka K.
Joanna Nowacka K.
19:35 23 Dec 21
I really want to say Big Thank You to Castle Cars and to the Owner Terry who rushed to pick me and my 18 month old daughter when I was struggling to find a quick transport to Tunbridge Wells A&E.

We are happily back home right now.

Terry you are our hero ❤️❤️❤️

Merry Christmas 🎄
Karen
Karen
13:36 23 Dec 21
Brilliant. Called and booked and received text confirmation within seconds. Taxi perfectly on time. Driver friendly and helpful. Called again 30 minutes before our booked return trip, and Castle Cars sent a different taxi to collect us 15 minutes earlier. Fantastic. Very good experience all round. Thank you.
Debbie A.
Debbie A.
20:46 19 Dec 21
When making the booking the booker was friendly, helpful and very clear and questioned bits that I was not clear on. Happily gave me a price quote. John the driver was on time, polite and friendly. The price was just under the price quoted. Castle Cars confirmed booking, advised when driver was almost there and car registration. Would certainly use again and recommend.
Sarah H.
Sarah H.
22:35 17 Dec 21
Fabulous Thank you 😊 very quick , Lovely friendly & helpful, professional driver.Can't fault the service, Thank you so much to my friendly driver hope he has a good Festive time.
G B.
G B.
07:13 17 Dec 21
Prompt, reliable, flexible and friendly. The perfect taxi service.have used them twice over the past week and they haven't let me down once.
Jackie P.
Jackie P.
11:45 28 Nov 21
Really reliable. Nice and helpful drivers. Probably best to pre book as they get busy. Best taxi in the area.
Kirstin R.
Kirstin R.
18:27 18 Nov 21
Excellent service both days from booking to drop. Informed when on their way and what the car was and when it had arrived at our house. Can't fault this fantastic service. Will most definitely be booking with you again
Renee D.
Renee D.
08:46 05 Nov 21
Ordered a taxi for a night out, the taxi driver turned up on time, and was very welcoming and chatty.In fact drop off and collection drivers were amazing, so friendly it really puts you at ease. Thank You Castle Cars 😀
Carl B.
Carl B.
19:59 04 Nov 21
Very professional indeed always on time and very friendly staff use this company to and from work and its nice to find a taxi firm you can rely on happy days
Jamie B.
Jamie B.
22:30 30 Oct 21
My driver was a boss good conversation with him on my short journey he was a good driver he deserves a raise! I haven't had many good conversations with taxi drivers but he actually spoke to me like a normal person he was a good man good driver highly recommend this man
barry E.
barry E.
14:01 21 Oct 21
Travelling between home and various destinations very efficient driver no problem whether to big or small. No complaints first class service
Robert R.
Robert R.
09:37 11 Oct 21
Used Castle Cars overt the weekend when returning from a wedding venue. Excellent communications regarding booking, turned up bang on time, really friendly driver. Would definitely use next time we are in the area.
Lynda J.
Lynda J.
08:56 26 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book well in advance in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Lynda J.
Lynda J.
23:34 25 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book early in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Mandy G.
Mandy G.
06:28 20 Sep 21
Absolutely fantastic service cannot thank castle cabs enough we used this firm for a few trips on our weekend stay in Tunbridge,after being ripped off by STREAMLINE TAXIS charging £40 for a 10 minute trip and that was before 12 midnight, CASTLE CARS provided a first class service drivers are polite A**** all the way
Erica F.
Erica F.
16:25 06 Sep 21
Timeous, professional, hygienic and friendly, will use again and would recommend
Tanee N.
Tanee N.
11:32 16 Aug 21
Castle Cars are great! I’ve been using them since I moved to Tonbridge years ago. They are reliable, professional and their drivers are lovely. I’m also loving the tracker!
Sarah W.
Sarah W.
23:08 07 Aug 21
Castle cars are now my go to tonbridge taxi firm. It makes me feel a bit safer with the text tracker and vehicle information. Drivers are very polite and friendly.
Geraldine H.
Geraldine H.
09:50 07 Aug 21
Very professional and accommodating. They laid on a range of cars, a varying times, to ensure everyone got home safely after a beautiful wedding at The Plough at Leigh. Highly recommend.
Cath M.
Cath M.
12:44 02 Aug 21
I’m doing regular journeys with Castle Cars & I really appreciate their timing, clean & tidy cars and friendly drivers. Thoroughly recommend them.
Jonathan F.
Jonathan F.
11:39 25 Jul 21
Brilliant service, Kate is great as well as the rest. Thank you for the fast pickups
Pete W.
Pete W.
14:23 12 Jul 21
Easy booking. Text confirmation. Turned up bang on time on a busy Saturday night. Professional service. Nice vehicle and driver. Very impressed. Thank you.
Daniel D.
Daniel D.
14:57 27 Jun 21
Phone always answered promptly, clean modern cars, well informed professional drivers, always on time, safe driving skills, have used 3 times in the past two weeks, will do for the foreseeable future.

Daniel
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