WHAT OUR CUSTOMERS SAY

Independent reviews from customers across the area and beyond.

Kirstin R.
Kirstin R.
18:27 18 Nov 21
Excellent service both days from booking to drop. Informed when on their way and what the car was and when it had arrived at our house. Can't fault this fantastic service. Will most definitely be booking with you again
Renee D.
Renee D.
08:46 05 Nov 21
Ordered a taxi for a night out, the taxi driver turned up on time, and was very welcoming and chatty.In fact drop off and collection drivers were amazing, so friendly it really puts you at ease. Thank You Castle Cars 😀
Carl B.
Carl B.
19:59 04 Nov 21
Very professional indeed always on time and very friendly staff use this company to and from work and its nice to find a taxi firm you can rely on happy days
Jamie B.
Jamie B.
22:30 30 Oct 21
My driver was a boss good conversation with him on my short journey he was a good driver he deserves a raise! I haven't had many good conversations with taxi drivers but he actually spoke to me like a normal person he was a good man good driver highly recommend this man
barry E.
barry E.
14:01 21 Oct 21
Travelling between home and various destinations very efficient driver no problem whether to big or small. No complaints first class service
Robert R.
Robert R.
09:37 11 Oct 21
Used Castle Cars overt the weekend when returning from a wedding venue. Excellent communications regarding booking, turned up bang on time, really friendly driver. Would definitely use next time we are in the area.
Lynda J.
Lynda J.
08:56 26 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book well in advance in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Lynda J.
Lynda J.
23:34 25 Sep 21
Always professional, helpful and reliable, Castle Cars will always be my first choice of local taxi firm. Their popularity does mean they are sometimes unavailable at busy times but having been let down and left stranded tonight by a different local company, I'll remember to book early in future! Thankfully Castle Cars were at the last minute able to come to my rescue - thank you! Love the tracking system too which was very reassuring.
Mandy G.
Mandy G.
06:28 20 Sep 21
Absolutely fantastic service cannot thank castle cabs enough we used this firm for a few trips on our weekend stay in Tunbridge,after being ripped off by STREAMLINE TAXIS charging £40 for a 10 minute trip and that was before 12 midnight, CASTLE CARS provided a first class service drivers are polite A**** all the way
Erica F.
Erica F.
16:25 06 Sep 21
Timeous, professional, hygienic and friendly, will use again and would recommend
Tanee N.
Tanee N.
11:32 16 Aug 21
Castle Cars are great! I’ve been using them since I moved to Tonbridge years ago. They are reliable, professional and their drivers are lovely. I’m also loving the tracker!
Sarah W.
Sarah W.
23:08 07 Aug 21
Castle cars are now my go to tonbridge taxi firm. It makes me feel a bit safer with the text tracker and vehicle information. Drivers are very polite and friendly.
Geraldine H.
Geraldine H.
09:50 07 Aug 21
Very professional and accommodating. They laid on a range of cars, a varying times, to ensure everyone got home safely after a beautiful wedding at The Plough at Leigh. Highly recommend.
Cath M.
Cath M.
12:44 02 Aug 21
I’m doing regular journeys with Castle Cars & I really appreciate their timing, clean & tidy cars and friendly drivers. Thoroughly recommend them.
Jonathan F.
Jonathan F.
11:39 25 Jul 21
Brilliant service, Kate is great as well as the rest. Thank you for the fast pickups
Pete W.
Pete W.
14:23 12 Jul 21
Easy booking. Text confirmation. Turned up bang on time on a busy Saturday night. Professional service. Nice vehicle and driver. Very impressed. Thank you.
Daniel D.
Daniel D.
14:57 27 Jun 21
Phone always answered promptly, clean modern cars, well informed professional drivers, always on time, safe driving skills, have used 3 times in the past two weeks, will do for the foreseeable future.

Daniel
Matt B.
Matt B.
20:11 24 Jun 21
Only a short trip to drop bits off to friends and back- but arrived bang on time, and my driver (Kate) was really lovely, kind and friendly and very happy to wait/stop off, but just a nice person generally. A real example of the driver making the difference between good and excellent. I always use Castle and this reinforces that.
Erica H.
Erica H.
11:23 23 Jun 21
Always reliable and friendly.
Jeremy C.
Jeremy C.
08:34 22 Jun 21
Answered phone swiftly and politely, had taxi available (on a rainy day), booking confirmed by text. Got further texts to say driver was on his way and had arrived. He arrived on time and was personable. Couldn’t ask for more.
Sara C.
Sara C.
20:45 12 Jun 21
Brilliant. First time using castle cars. Never known a more efficient and friendly cab service. Thank you.
Jason G.
Jason G.
18:57 11 May 21
Thank you so much for the e,excellent service today. The driver who picked me up from the Station and took me to Tun Wells and onto Edenbridge was really professional and friendly. A 5star company and will definitely recommend.
Caroline M.
Caroline M.
20:38 16 Apr 21
Prompt & friendly, great drivers
Phil John Byrne H.
Phil John Byrne H.
17:09 16 Apr 21
great service very quick and friendly driver
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